Available01
Reception
Answers every call and message, handles the common questions and routes the rest.
“Hello, are you open on Friday afternoon, and where do I park?”
A Chief of Staff for your business
- 01Calls, WhatsApp and emailIn any language your customers speak.
- 02A team that grows with the workDepartments, roles and goals, counted from real work.
- 03Nothing goes out without youNew Agents ask first. You decide when a role can act alone.
You set the goals.Your Agents get it done.
Your Chief of Staff talks to customers by phone, WhatsApp and email, builds a team of Agents organized like a real company, and drives it toward your goals. New Agents prepare the work and you approve it with one tap.
Leave your number and our Agent calls you in a minute or two, in your language.
Why a Chief of Staff
Running a business
is a full team's work
Customers call, message and email at every hour. They want a booking, a price, an order, an answer to a complaint. Then each one needs an invoice, a delivery or a follow-up. Most owners know which of these slip through. If any of the following sound familiar, a Chief of Staff is worth an afternoon of your time.
- 01
Customers who reach nobody
After hours, at weekends, during a busy counter, or while the one person who knows the answer is on another line.
- 02
Work that stops between people
Sales confirms an order, then someone has to remember the invoice, the delivery and the call to check it arrived.
- 03
Goals nobody counts
You want twenty new bookings a week. Without a plan and a daily count, nobody knows on Wednesday whether the week is on track.
A Thursday evening, illustrated
- 21:47Call from a new customer asking about Saturday availability
- 21:49Chief of Staff answered in Spanish, booked the visit, opened a case
- 21:50Booking counted toward the weekly goal in the daily report
Illustrative example. Not real data.
Roles in your team
Eight roles your Chief of Staff
can fill when work needs them
Each role starts from instructions, a greeting and the tools that job needs. Your Chief of Staff creates an Agent into a role when real work calls for it, names it and tells you. You adjust the details to your business. The structure is already there.
Available02Appointment booking
Books, moves and confirms appointments.
“I need to move my cleaning from Tuesday to later in the week.”
Available03Lead qualification
Asks the right questions and passes warm leads to Sales.
“I saw the new apartments. What sizes do you have and when is handover?”
Available04Customer support
Resolves documented issues and opens a case for the rest.
“The warning light came on again after my last service.”
Available05Sales follow-up
Follows up on quotes and enquiries and books the next conversation.
“Yes, I asked for a quote on the dining set last week.”
Available06Order status
Looks up orders and gives accurate delivery updates.
“Where is my order? I was told it would arrive today.”
Available07Collections reminder
Courteous payment reminders with clear options and no pressure.
“I did not know the invoice was overdue. How can I pay?”
Available08Logistics dispatch
Confirms delivery windows, addresses and handovers.
“Can the driver come after four? The building gate closes at six.”
The call desk
One call, followed
from ring to record
This is what happens inside a single call. Your Chief of Staff listens, works from your knowledge and rules, takes the actions it is allowed to take, and leaves a record anyone can read in under a minute.
Call desk
Live call0:00
Ringing
Conversation
Ringing
What the Agent checked
- Open on SaturdayWaiting
- Answer found in your knowledgeWaiting
- Free slot at 11:00Waiting
- Booking confirmed by the callerWaiting
Call record
- Outcome
- Case
- Follow-up
- Duration
Illustrative call showing how a call is handled. Not live data.
Beyond answering
The work does not stop
when the call ends
Answering is only the start. AgentWaves turns every call, chat and email into work that gets done: a case that moves through your departments, a goal that is counted, and a report that tells you what really happened.
01Tell it who to call, and why
Brief your Chief of Staff the way you would brief a colleague: call Daniel, confirm Saturday at ten, and ask whether he wants the whitening too. It prepares the call, you approve it with one tap, and it writes back what happened. Need a letter or a quotation instead? Ask in the same Command Center.
- Now, at a time you choose, or on set days
- Letters and quotations from a short chat
- Approve in the app or by WhatsApp
02Your WhatsApp, handled properly
Your Chief of Staff answers WhatsApp in your voice and from your knowledge. It can also write first: give it a WhatsApp order, or run a whole campaign by message instead of by call.
- Replies in the customer's language, day and night
- WhatsApp orders: it writes first, then follows through
- Campaigns by call or by WhatsApp
03Every event becomes a case
An order on a call, a new lead or a complaint opens a case. The case runs a playbook, a relay through your departments: Sales confirms, Finance invoices, Operations delivers, Support follows up.
- WhatsApp, email and calls side by side
- Each case shows which department holds it
- Every step noted by the Agent that did it
04The owner line
Call or message your Chief of Staff on WhatsApp from your own phone. Ask how today went, approve what is waiting, or give it an order. It knows your number and asks for your PIN before it shares business details.
- Recognizes you on calls and WhatsApp
- Takes your orders and approvals there
- Locks after repeated wrong PINs, and tells you
05Run it from Claude or ChatGPT
Connect AgentWaves to the AI app you already use. Ask for today's calls, look up a customer, or order a call in plain words, and watch it happen on a live card.
- One secure sign-in: read only, or read and act
- Calls, contacts, cases and campaigns
- Every action logged under your name
06Reports counted from real work
Each Agent notes every task, department heads summarize, and your Chief of Staff sends a daily report and weekly goal progress. Every number is counted from work that happened, never estimated.
- A daily report at the time you pick
- Weekly progress on every goal
- Every new Agent listed in the report
A team of Agents
Not one Agent.
A company that works for you.
AgentWaves gives you a Chief of Staff that builds and runs your team. Accept the departments and roles proposed for your industry, and your Chief of Staff creates Agents into those roles when real work needs them, names them and gives them their tools and skills. Every new Agent starts at Approve: it prepares the call, message or invoice, and you approve it with one tap.
- Sample workspace. People, numbers and figures are fictional.
Products and prices
Your prices, always current,
in every conversation.
Your products and prices live in AgentWaves. Setup reads them from your website, your accredited suppliers' price emails keep the costs current, and your Agents quote the right price on calls and WhatsApp, stating tax the same way every time.
- Sample workspace. People, numbers and figures are fictional.
Documents
Letters and quotations,
signed only when you say so.
Ask your Chief of Staff for a letter, proposal, quotation or contract on the Chief of Staff page, the way you would ask a colleague. It asks about anything missing, drafts it on your letterhead with prices from your price list, and brings the draft back to the chat. You approve it, and only then are your signature and stamp added and the PDF sent by email or WhatsApp. Every signed copy is kept in the Archive, exactly as it was sent.
- Sample workspace. People, numbers and figures are fictional.
Inside AgentWaves
This is what you see
when you sign in
Real screens from the product, filled with a sample dental clinic. Your Chief of Staff, your Agents, calls, WhatsApp, cases and goals in one place, updating live, light or dark.
- Sample workspace. People, numbers and figures are fictional.
What your Agents work with
Four things decide
how well your team performs
0104
What your Agents work with
Only what your business has written down
Give it your website address and it reads your public pages. Upload price lists, menus and policies as PDF, Word or text. Every Agent answers from these and says so plainly when something is not covered.
- 01Website pages read on the server, safely
- 02PDF, Word, text and CSV uploads
- 03Content is treated as information, never as instructions
Two sides of the same business
What you decide,
what your customer gets
Your side
A few decisions, then approvals
- 01Accept a team structure for your industry
- 02Set a goal, like 20 new bookings a week
- 03Approve what new Agents prepare, with one tap
- 04Promote a role to Act when you trust it
Your customer's side
Heard, understood, helped
- 01Picked up on the first ring
- 02Answered in their language
- 03Accurate answers or an honest handover
- 04Followed up until the case is closed
How it works
From sign-up to your Chief of Staff at work
Six short steps, saved as you go: Company, Profile, Plan, Chief of Staff, Number and your own phone. Only your Chief of Staff is created at first. The number is optional, so you can start on WhatsApp and email and add one later.
01
Tell us about the company
Your website or a few sentences about what you do. We read it into a short business profile you can correct in the next step.
02
Choose a plan, meet your Chief of Staff
Pick the plan that fits and pay to start. Then your Chief of Staff gets its name, voice and greeting, written for your business. It is the only Agent at first and creates the others when real work needs them.
03
Add a number, or skip it
Take an instant number, a local number in your country, or bring your own. Skip it and your Chief of Staff starts on WhatsApp and email, and you add a number later.
04
Add your phone, then go live
Add your own mobile number so your Chief of Staff knows you on calls and WhatsApp and takes your orders and approvals there. Then it is live and answers its first customer.
Sample workspace. People, numbers and figures are fictional.
Trust and control
You decide what goes out,
who can change it, and when
Your Agents speak for your business, so control matters more than features. Every one of these is in the product today.
We do not claim certifications we do not hold. Ask us for our current security and data handling documentation.
01Available
Approve, then Act
Every new Agent starts at Approve: it prepares the call, message or invoice and waits for your tap. Promote a role to Act and it works alone, then reports.
02Available
Published versions
Edits stay in a draft until you publish. Calls only ever use a published version, and you can roll back in one click.
03Available
Tools with your say
Agents use tools that need no account only after your Chief of Staff approves them. Tools that need an account stay with you under Integrations.
04Available
Your PIN, your data
On the owner line, business details stay locked until your PIN is said. Wrong guesses are limited, and you are told.
05Available
Consent and do not call
Calls and messages only go to people with recorded consent. Do not call is checked again before every single attempt.
06Available
Recording and retention
Callers hear a notice before anything is recorded, and you choose how long call data is kept.
Questions
What business owners usually ask first
Who do customers talk to, and what if it does not know?
Your Chief of Staff introduces itself by the name you give it and never pretends to be a person on your team. When it does not know, it says so, takes a message, opens a case or brings you in on the owner line. It never guesses prices, availability or policies.
Which languages does it speak?
Any language your customers speak, from English, Spanish and Arabic to Hindi, French and Chinese. It picks up the customer's language on its own and switches mid-call when they do. Try your own phrases and accent before you go live.
How soon is it live, and what does it cost?
Choose a plan during setup and you are talking to your Chief of Staff in your browser within minutes. An instant number works straight away, and a local number in some countries needs a short registration. Each plan includes call minutes and Agents, and extra minutes, numbers and Agents come from a wallet you top up, so you are never charged more than you have added.
How does the team grow?
During setup you accept a structure of departments and roles proposed for your industry. Your Chief of Staff creates Agents into those roles when real work needs them, names them, gives them tools and skills, and can put them to sleep and wake them. It tells you each time and lists every new Agent in the daily report.
Where is my data kept and who can see it?
Only people in your workspace see your Agents, calls and documents, and only what their role allows. You choose how long call data is kept, and every change is recorded in the audit log.
Can I cancel, and does my plan renew?
Cancel in one click on the Billing page. Your plan keeps working until the end of the period you paid for, nothing more is charged, and your wallet balance stays yours. If you do not cancel, it renews automatically each month.
Can I reach a person, and will I know if a line stops working?
Yes to both. Write to us from Talk to a person in the app, or ask your Chief of Staff on the owner line, and a person at AgentWaves replies within one working day. Every live number is checked around the clock, and if one stops reaching its Agent you get a notification and an email straight away.
Start
Set your first goal.
Meet your Chief of Staff today.
Tell us about your business and we propose a team for it: departments, roles and who reports to whom. Choose a plan, and in a few minutes you are talking to your Chief of Staff in your browser.
Get startedTeam briefExample
- Company
- Northside Dental, Toronto
- Departments
- Front desk, patient care, sales and finance
- Goal
- 20 new bookings a week
- Hours
- Monday to Saturday, 8:00 to 19:00
- Owner line
- Maya Chen, +1 415 555 0123
- Knowledge
- Website and price list
Your Chief of Staff, ready to test in your browser in minutes